Even Superheroes have a day job!

The Superheroes Group is the leading children’s entertainment provider in Sydney, having performed at more than 28,000 events since 2002. On any given weekend we run between 30-60 events all around Sydney.

Currently we are seeking an Office Superhero to help us coordinate our events and run the administration side.  

• Permanent, Part time role (flexible working hours available if required, would suit someone looking for school hours)
• Work-from-home
• Efficiently run the back-of-house functions of an event management company
• $60,000 – $70,000 (pro rata), Part time, + Performance Bonus

The role would suit either (let’s chat!): 

• 1 person looking for 25-30 hours per week OR
• 2 people to job share the role, who are each looking for 15-20 hours per week

These are the things we thought you need to know about us:

• We have a passion for the work that we do, and we have fun doing it
• We make events fun, simple and easy for our clients, with our vast experience and expertise
• Our performers are a tight knit group of extroverts who love performing
• We appreciate that you have a life and will work with you to find the right balance
• We work-from-home in Sydney
• We are a small company setup but operationally, we cover a huge part of Sydney
• We pride ourselves on full customer care, from the first point of contact, through to our post event feedback

Responsibilities of the role include, but not limited to: 

• Answering incoming calls and responding to emails efficiently
• Client relationship management including database management
• Manage and convert new client inquiries (warm leads)
• Assist with weekly event schedules and allocating staff to events
• Working with our clients/parents and performers to ensure every event is a great event.
• Social Media Support, Planning & Posting
• General administration ad hoc duties
• Being available (by phone/email) every other weekend to respond to any event operational issues, if they arise.

We’re looking for someone with: 

• Min. 12 months previous administrative experience, and a general understanding of office procedures
• Great interpersonal phone skills. Enthusiastic and warm, able to make our clients feel comfortable and also to convert sales
• Strong organisational skills with ability to muti-task, meet deadlines and adapt to changing priorities
• Excellent verbal and written communication skills
• Exceptional attention to detail
• The ability to work proactively and use initiative
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Experience with Salesforce CRM desirable (but not essential)
• Adept and comfortable at conveying their own knowledge/love of Superheroes and other characters

Interested? 

If this role interests you, please send a one page (max) cover letter outlining why you would be great for this role; specifically; your experience in organising and scheduling multiple activities/events concurrently, as well as the top 5 things you think makes kids events great (or experiences with any children’s events), and a short resume with two references to info@superheroes.com.au

CLOSING DATE: 6pm Monday July 10th 2023

Only successful candidates will be contacted for interviews.